Payment is accepted via Paypal, Debit/Credit Card or Bank Deposit.
Paypal offers a secure payment method for Mastercard, Visa or Direct Deposit options.
Simply select PayPal at the checkout and you will be directed to our checkout area at the Paypal website. This payment process is immediate.
Credit / Debit Card Payment
If you do not have a Paypal account you can still pay by Debit/Credit Card. Choose the Paypal option at checkout, then select the “Don’t have a PayPal account?” and enter your credit/debit card details.
Should you prefer to pay via Direct Deposit select the direct deposit option at the checkout and you will be provided with our bank account details. Please use your Order Number or Name as a reference if paying via bank deposit. Your funds transfer may take a few days to appear in our account. Your parcel will be dispatched as soon as the funds clear.
Please Note – Payment via this method is strictly 5 days. If we do not receive your payment within this timeframe your order will be cancelled and items returned to stock.
LOCAL PICKUP & SHIPPING
Pick up is available from our Shop at Beach Road Shopping Centre, 13 Beach Road, Sarina.
Tuesday – Friday: 9.30am – 4pm | Saturday: 9.30am – 1pm | Sunday & Monday: Closed
Postage – Within Australia:
All parcels are sent via Australia Post.
Your parcel will be dispatched within 48 hours of receipt of payment (subject to weekends and public holidays). A confirmation email will be sent once your parcel has been dispatched.
Postage rates within Australia are a standard flat-rate of $8.50 per Order with tracking included.
Express Post is available for the flat-rate of $11.50 [please note: as we are situated outside the express post network please allow an extra day for delivery]
RETURNS & EXCHANGES
Your satisfaction is important to us. In the unlikely event that there is a problem with your Order please contact us at firstname.lastname@example.org and we will endeavour to rectify any concerns.
Returns Policy We will happily exchange an item for another product if returned within 14 days of receipt. Simply contact us to notify and nominate an alternative product or size. Product must be returned in original condition, all tags attached, unworn, unwashed and in original packaging. All postage costs to be paid by the customer.
Please Note – If an item is returned to us via ‘non-registered post’ we will take no responsibility in the event it is not received by Lollypop Lane Kidswear.
Faulty Items If your item is faulty or defective as a result of manufacturing we will be happy to exchange your product or offer a credit or full refund. Notification of faulty products must be received by email as soon as possible. All postage costs for faulty goods will be covered by Lollypop Lane Kidswear.