Your satisfaction is important to us. In the unlikely event that there is a problem with your Order please contact us at firstname.lastname@example.org and we will endeavour to rectify any concerns.
We will happily exchange an item for another product if returned within 14 days of receipt. Simply contact us to notify and nominate an alternative product or size. Product must be returned in original condition, all tags attached, unworn, unwashed and in original packaging. All postage costs to be paid by the customer.
Please Note – If an item is returned to us via ‘non-registered post’ we will take no responsibility in the event it is not received by Lollypop Lane Kidswear.
If your item is faulty or defective as a result of manufacturing we will be happy to exchange your product or offer a credit or full refund. Notification of faulty products must be received by email as soon as possible. All postage costs for faulty goods will be covered by Lollypop Lane Kidswear.